A quick check of their spam policy gives one some hope:
“Things You May Not Do With AWeber:
- Post irrelevant links to your website in discussion forums, newsgroups or classifieds sites like Craigslist.
Okay – that seems to cover comment spam! Pop up a chat window with Aweber and turn this sucker in. Unfortunately, the chat support team apparently has NOT ready their own spam policy:
REDACTED: [1:26:18 PM] you client is dropping comment spam on my blog
Jeff D: [1:26:39 PM] Hello REDACTED
REDACTED: [1:28:02 PM] What can we do about one of your clients dropping comment spam on my blogs pointing to their Aweber email signup form
Jeff D: [1:28:14 PM] can i see your blog please?
REDACTED: [1:28:44 PM] http://www.consumerprivacy.us/
Jeff D: [1:28:49 PM] Thank you! One moment please.
REDACTED: [1:28:55 PM] do I need to make the comment live so you can see it?
Jeff D: [1:30:17 PM] I can take care of that for you. To move forward, can you please verify your login name and the last 4 digits of your credit card on file?
[1:30:37 PM] Sorry that was for someone else, please disregard
REDACTED: [1:30:40 PM] What?
Jeff D: [1:30:56 PM] one moment please
REDACTED: [1:31:07 PM] do I need to make the comment live momentarily so you can see it?
Jeff D: [1:31:35 PM] Where can I find this comment?
REDACTED: [1:32:11 PM] hold on (see my questions) I will make it live
REDACTED: [1:33:22 PM] Last comment on http://www.consumerprivacy.us/privacy/reclaim-your-privacy-from-lulu
Jeff D: [1:34:14 PM] That you are is a fantastic internet marketer. The web page loading tempo is definitely awesome. This kind of thinks that you will be performing virtually any unique key. Additionally, The actual material usually are must-see. you’ve conducted a fantastic hobby within this theme!
[1:34:18 PM] This?
REDACTED: [1:34:49 PM] if you click on the “acne treatment” user name link it leads you to
[1:34:52 PM] yes
Jeff D: [1:35:57 PM] Thank you! One moment please.
[1:38:45 PM] Sorry but there is nothing I can do about this
[1:38:56 PM] We only manage his emails but not his website
REDACTED: [1:39:40 PM] so he is free to spam using your tools as long as he wants?
Jeff D: [1:39:56 PM] He’s not using our tools to spam
[1:40:01 PM] Is there anything else that I can help you with today?
REDACTED: [1:40:44 PM] he is using spam to drive people to his aweber form and that’s okay?
[1:41:01 PM] doesn’t that violate your T&C?
Jeff D: [1:41:14 PM] He is driving people to his website
[1:41:21 PM] We do not manage his website
REDACTED: [1:42:11 PM] your antispam policy states a violation includes: “Post irrelevant links to your website in discussion forums, newsgroups or classifieds sites like Craigslist.:
Jeff D: [1:42:29 PM] As the blog administrator I would advise you to just delete the comment
REDACTED: [1:42:38 PM] Right here: http://www.aweber.com/antispam.htm
Jeff D: [1:42:43 PM] If you would like I can email a manager to review this on Monday
REDACTED: [1:43:17 PM] Good idea, since he is violating one of only a couple of bullets on your antispam policy
Jeff D: [1:44:01 PM] Is there anything else that I can help you with today?
Special note – I did NOT leave the comment live – it was to stopcureacne [DOT] com So, my web guy has submitted a ticket to Aweber. Stay tuned. Despite Aweber’s Antispam policy, if you try to complain you will may simply be wasting your time. Their Antispam policy was written for sales, marketing, PR, and regulators. Not their support team.